Help Articles
Why is my tracking number invalid?
If you can find a tracking number in the order history, it means the package has been shipped out.
The parcel was sent first from our warehouse. The package will then be flown to the Transportation Company's Processing Center. Then, each transportation company will pick up the package from the airport. Once they scan the packages, the site updates the tracking numbers.
After shipping from our terminal, it may take 3-5 days to see any activity. When you arrive at the next station, please give the courier some time to update the tracking information.